SMS Notifications

GuidingLight™ by The Beacon sends helpful text message alerts to keep you connected with your care.

Program Name

GuidingLight™ by The Beacon — SMS Notification Program


How to Opt In

You may opt in to SMS notifications by enabling them in your account settings under Settings → Notifications. By enabling SMS notifications and providing your mobile phone number, you consent to receive text messages from GuidingLight™ at the number provided.


Types of Messages

When opted in, you may receive text messages for any of the following:

  • Provider availability and waitlist openings
  • New messages from providers or seekers
  • Credential verification status updates (providers)
  • New interest alerts from seekers (providers)
  • Account and platform notifications

Message Frequency

Message frequency varies based on your account activity and the notification types you have enabled. You will only receive messages for the categories you have turned on in your settings.


Costs

GuidingLight™ does not charge for SMS notifications. However, message and data rates may apply depending on your mobile carrier and plan.

How to Stop Messages

Reply STOP to any message to unsubscribe immediately. You may also disable SMS notifications at any time in your account settings. After opting out, you will receive one final confirmation message.

Need Help?

Reply HELP to any message for assistance, or contact us at support@thebeacon.help. Replying CANCEL or QUIT also stops messages.

Sender Information

Messages are sent from +1 (833) 716-5372, a toll-free number operated by The Beacon on behalf of GuidingLight™.

Required Disclosures

GuidingLight™ SMS Notifications — Message frequency varies. Msg & data rates may apply. Text STOP to cancel. Text HELP for help. Carriers are not liable for delayed or undelivered messages.

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, Boost, Cricket, U.S. Cellular, and most major US carriers. This program is available to US mobile subscribers only.

By opting in to SMS notifications you agree to our Privacy Policy and Terms of Service. Your information will never be shared with third parties for marketing purposes.